Artículos de Revistas

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https://repositorio.uft.cl/handle/20.500.12254/2372

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Circular economy business model: COANIQUEM charity shops case
(Universidad del Valle, 2021-08-10) Mansilla-Obando, Katherine
There is great concern about waste and cooperation to move toward sustainable development. In response to this challenge, organizations are implementing practices to control consumption, reduce waste and reduce the negative impact on the environment through strategies that promote the Circular Economy (CE). However, the literature on the current understanding of circular strategies in nongovernmental organizations, such as charity shops, is limited. Therefore, this study aims to understand the social behavior of stakeholders (managers, sales assistants, buyers, and donors) who collaborate in a charity shop that uses CE strategies. To address this, the Theory of Planned Behavior (TPB) and stakeholder theory were used. Furthermore, the qualitative methodology of an exploratory case study was considered, which incorporated semi-structured interviews with 12 stakeholders who participated in the Chilean COANIQUEM charity shop. The results indicate that these organizations, through their different stakeholders with an environmental, social, and economic attitude, interact with one another and promote behaviors that favor circular strategies of reusing, recycling, and sharing in charity shops. These findings contribute to the CE literature in nongovernmental organizations and the TPB perspective by analyzing the attitude construct.
Circular economy strategies with social implications: findings from a case study
(MDPI, 2022-10-21) Mansilla-Obando, Katherine
To progress towards sustainable development, more companies are voluntarily committing to move from a linear economy to a circular economy (CE), mitigating resource consumption and waste generation. Despite the commitment of companies, there is a lack of understanding of how stakeholders view reduction, reuse, and recycling (3R), and the social aspects related to them. Stakeholders were asked how they perceive CE strategies, and more specifically, how they perceive that these strategies, observed in the practice of the 3Rs, transcend into social aspects. The objective of this research is to analyse stakeholders’ perception of CE strategies using the 3Rs framework and stakeholder theory. Using a qualitative methodology, we conducted a case study for Green Glass, a company that uses glass as an input to manufacture its products. By analysing the content of 20 interviews, 23 videos, and 24 news items related to the company, we found that Green Glass stakeholders perceive the contribution of the 3Rs towards CE and that these have social implications, such as supplier evaluation with social impact, responsibility for the product, and decent work.
Cuando la comunidad es invisible: Responsabilidad social empresarial en la industria minera
(Facultad Latinoamericana de Ciencias Sociales FLACSO-Ecuador, 2022-03-31) Mansilla-Obando, Katherine
Las iniciativas de responsabilidad social empresarial (RSE) son comunes en la industria minera y cuentan con una atenta mirada de sus stakeholders. Sin embargo, es limitada la atención que se le ha prestado a las percepciones que las comunidades anfitrionas tienen sobre ellas. El presente artículo busca explorar las percepciones de una comunidad anfitriona, ubicada en el norte de Chile, respecto a las iniciativas de RSE de las empresas mineras cercanas. Mediante una metodología cualitativa, se realizan nueve entrevistas semiestructuradas (a residentes y trabajadores de la comunidad anfitriona); se analizan los datos con la técnica de análisis temático y, junto a los lentes teóricos de la pirámide de RSE y la teoría de stakeholders, se obtienen los resultados. Los principales hallazgos indican que la comunidad anfitriona percibe diferentes responsabilidades respecto a las iniciativas de RSE de la industria minera. Estas dimensiones comprenden el nivel de importancia percibido, desde la base (más importante) a la punta de la pirámide (menos importante), como la responsabilidad ambiental, la responsabilidad hacia el bienestar en salud y seguridad, la responsabilidad ética, la responsabilidad económica, la responsabilidad legal, y finalmente, la responsabilidad filantrópica. La investigación contribuye a la literatura de RSE en la industria minera, generando implicancias prácticas en las políticas públicas, en la administración de las mineras y en los líderes de la comunidad anfitriona.
Eco-innovation in the food industry: exploring consumer motivations in an emerging market
(MDPI, 2023-12-19) Mansilla-Obando, Katherine
The utilization of eco-innovative products has witnessed a surge in adoption, driven by their inherent capacity to address pressing environmental concerns. To comprehensively fathom the underlying motivations propelling consumers to embrace these products, we conducted an in-depth investigation employing “The Not Company” (Chile) as a compelling case study. We conducted qualitative interviews with a cohort of 20 Chilean consumers, guided by the Theory of Planned Behavior theoretical framework. The research methodology harnessed the principles of thematic analysis, yielding insights that underscore the significance of key determinants in shaping consumers’ choices towards eco-innovative products. Specifically, our findings highlighted that consumer choices in this domain are profoundly influenced by their attitudes, subjective norms, and perceived behav- ioral control. Moreover, within these overarching categories, we unearthed sub-themes illuminating the intricate influences guiding consumer choices. These sub-themes encompassed beliefs about food manufacturing and packaging, the persuasive impact of social media and advertising, and the indelible impressions left by prior encounters with eco-innovative products. This study highlights consumers’ fundamental role in the broader eco-innovation landscape, particularly within the food industry context.
#yomevacuno: satisfacción e insatisfacción laboral en campaña contra la COVID-19
(Universidad Autónoma del Caribe, 2022-12-10) Mansilla-Obando, Katherine
Este estudio determina los factores de satisfacción e insatisfacción de los trabajadores de la salud que participan activamente en el proceso de vacunación chileno contra el COVID-19. Se utiliza la técnica de incidentes críticos, metodología cualitativa, para explorar la situación de 10 trabajadores de la salud. Los resultados indican 11 factores satisfactorios y 9 insatisfactorios. Los factores satisfactorios más relevantes encontrados son atención al paciente, relación con compañeros de trabajo, salario y beneficios, y condiciones del entorno. En cambio, los factores insatisfactorios más relevantes encontrados son aspectos organizacionales, carga de trabajo equilibrada, atención al paciente y condiciones del entorno. This study determines the categories of job sa- tisfaction and dissatisfaction of health workers who actively participate in the Chilean vaccination pro- cess against COVID-19. A qualitative methodology with a critical incident technique, is used to explore the situation of ten health workers. The results iden- tified five categories: “patient care”, “administrative aspects”, “relationship with other professionals”, “working conditions” with satisfactory and unsa- tisfactory critical incidents; and “personal aspects” only with satisfactory critical incidents. This study provides practical implications for those in charge of health who make administrative decisions regarding the improvement of processes and the satisfaction of their workers.

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